Introduction and Acceptance of the Terms and Conditions
The general Terms and Conditions of Sale detailed below govern the contractual relationship between the ‘User’ (hereafter also referred to as ‘You’ or the ‘Customer’) and ‘CHRIS HAYMAN BUTCHERS’ (hereafter also referred to as ‘We’ or the ‘Website’), belonging to the company CHRIS HAYMAN BUTCHERS. Both parties accept these Conditions unreservedly. These general Conditions of Sale are the only conditions that are applicable and replace all other conditions, except in the case of express. written, prior dispensation. We maintain that, by confirming your order, you have read and do unreservedly accept our general Conditions of Sale. These Terms and Conditions of Sale are important to you and CHRIS HAYMAN BUTCHERS as they are used to protect your rights as a valued customer and our rights as a business.
Changes to the Terms of Service and the Website
CHRIS HAYMAN BUTCHERS is a work in progress, and as such things may change, be added or be taken away. We reserve the right to update the Website and these Terms of Service from time to time, at our discretion and without any notice. It is solely your responsibility to keep up-to-date with the latest Terms and Conditions by checking back regularly. Your continued use of the Website following the publishing of updated Terms of Service will be taken to mean that you have read and agree to the changes.
Access to the Website
We work hard to ensure the Website is always up and available, but we can’t guarantee that the Website will not have downtime for any reason. We reserve the right to close the Website for short periods of time for general maintenance, but will attempt to keep this to a minimum. We will not be liable if for any reason all or any part of the Website is unavailable at any time, for any length of time.
Parts of the Website require you to input a password to access certain features. This is to be able to give you details relevant to your order whilst still keeping them private to you. To do this, as part of our security procedures, we require you to register an account with CHRIS HAYMAN BUTCHERS by entering your email and choosing a secure password. We highly recommend that you choose a strong password that is hard for others to guess, and you log out from your account at the end of every session. There is a password reset procedure in case you forget your password. You must treat your account log-in information as confidential, not disclosing it to any third party and only using CHRIS HAYMAN BUTCHERS in person. If you think there may have been any breach of security then it is your responsibility to notify us immediately and if log-in is possible, to change your password.
It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. We reserve the right to disable any user account in our sole discretion, at any time for any or no reason, including if, in our opinion, you have failed to comply with any provision of these Terms of Service.
CHRIS HAYMAN BUTCHERS takes great care when putting product information, descriptions and images on-line but will not be held responsible for any mistakes or omissions to any information given.
The prices indicated on CHRIS HAYMAN BUTCHERS are shown in Pound Sterling and do not include delivery. The delivery costs are clearly shown and invoiced at the end of the order in addition to the price of the products. We reserve the right to modify our prices at any moment but this will be indicated to you on the order at the time the order is placed. If an obviously incorrect price appears on our website and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error etc.), your order will be cancelled and the payment refunded to you, even if it has been initially validated.
We will always endeavour to fulfil your order once completed and paid for. If a product should become unavailable after your order has been confirmed and paid for, we will refund the price you paid for the product within 30 days following the date of payment. If your order includes products that are temporarily unavailable, we will send the available products out first and will follow with the outstanding items once they are available again. We will refund the shipping fees for the rest of the order. If relevant, we will offer you a replacement for an unavailable product, a product of equal price and quality. If you accept the replacement, and then wish to return it to us in the conditions outlined under Right of Return, the return postage will be covered by us. If you choose to decline this offer, and the original product is permanently unavailable, we will reimburse the price of the unavailable product.
CHRIS HAYMAN BUTCHERS currently offers one way to pay for your order. This payment options use advanced SSL encryption to keep your transaction secure and do not cost you anything to use (CHRIS HAYMAN BUTCHERS is charged as the seller, you are not charged as the buyer) so you will not pay any extra for your order. You do not need to hold an account with these Merchants to use these methods of payments.
Delivery will be just £2.50 or free for spends over £40
If you need a delivery before or after a certain time of day on the Friday, please leave details in the comment box and we will endeavour to fulfil your request. This will however not be guaranteed, and will depend on other requests.
If you’re not going to be home to receive your delivery, please leave alternative instruction in the comment box. When requesting an alternative option please leave a suitable cool box in your safe place or with a neighbour for the safe storage of your order following delivery.
If we are unable to deliver to yourself or alternative delivery instruction your order will be returned to our main store for collection
Unfortunately we can not accept responsibility for any spoilage if stored above 4 degrees for any length of time in a safe place or alternate delivery address
Should any issue or errors arise, with any of your products including out of date products, incorrect products received or spoilage must be report with 24hr of receipt. We regret that we can not accept liability for any products not stored below 4oc, or after any advertised expiry dates
Cancellation within 24hr of your collection day will be non refundable, this period is extended to 7 days prior to your collection day for Christmas and Easter period orders.
Privacy and protection of personal data
The details you give us are essential for the processing and delivery of your orders, for billing and for the establishment of warranty contracts, therefore failure to provide these details will result in the cancellation of your order. By registering on the Site, you agree to provide us with sincere and true information as it concerns you. Communicating false information is contrary to the present general Terms and Conditions.
You have the permanent right to access and rectify all the information that concerns you, in accordance with European texts and national laws in place (article 34 of the law of 6 January 1978). You can at any time make a request to CHRIS HAYMAN BUTCHERS to find out what personal information we hold concerning you. You may at any time, and by request, modify this information.
Cookies record certain information stored on your hard drive. This information enables us to generate statistics based on data from visitors to our site and suggest products that might interest you according to the items that you selected when you previously visited the site. Cookies do not contain any confidential information about you.
All the content on CHRIS HAYMAN BUTCHERS website (illustrations, texts, names, brand names, images and videos) is the property of CHRIS HAYMAN BUTCHERS. Any partial or total reproduction of this content, by any means and on any support, is subject to prior and express authorisation by CHRIS HAYMAN BUTCHERS. All information, content and files is protected by International law concerning intellectual ownership and copyright.CHRIS HAYMAN BUTCHERS cannot give you the right to copy, display or distribute content that you do not have the intellectual rights to. All fraudulent use of this content that violates the rights held by a third party constitutes an offence of forgery, which is severely punished under the Intellectual Property Code.
CHRIS HAYMAN BUTCHERS will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the site.
Waiver and Severability
Any failure of CHRIS HAYMAN BUTCHERS to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and CHRIS HAYMAN BUTCHERS, and governs your use of the service, superseding any prior agreements (including, but not limited to, any prior versions of the Terms of Service). If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.
Feedback & Comments
Any opinions left on the Website by CHRIS HAYMAN BUTCHERS customers are screened and moderated by CHRIS HAYMAN BUTCHERS . If the comments infringe on the law or are inappropriate (abusive publicity, defamation, insults, out of context commentary…), CHRIS HAYMAN BUTCHERS reserves the right to refuse or modify it.